Avoid Complaints and Bad Reviews: The Key to Impeccable Management

Impeccable management is key to maintaining high levels of occupancy, reputation, and profitability. With this guide, we’ll show you how to keep your Orlando vacation property ready to impress.

1. General Cleaning (Before Each Guest)

A clean space is non-negotiable. Check that:

• Floors are swept, vacuumed, and mopped.
• Surfaces are disinfected (tables, light switches, remotes).
• Bathrooms are sparkling with fresh towels.
• The kitchen is fully sanitized.
• Windows are clean (at least once a month).

2. Linens and Towels in Excellent Condition

Comfort starts with rest:

• Sheets are clean, ironed, and odor-free.
• Towels are soft and stain-free.
• Pillows and mattresses are in good condition.
• Blankets and comforters are available seasonally.
• Mattress covers are washed monthly.

3. Essential Supplies Always Available

Guests shouldn’t have to worry about the basics:

• Toilet paper (a minimum of 2 rolls per bathroom).
• Hand and body soaps.
• Trash bags, detergent, and paper towels.
• A welcome kit (water, coffee, tea, or a snack).
• Immediate replenishment when something runs out.

4. 100% Functional Technology and Connectivity

Nothing is more frustrating than weak WiFi or a TV that won’t turn on:

• High-speed internet with a monthly speed test.
• Operational Smart TV with a working remote.
• Air conditioning and heating are in perfect condition.
• Interior and exterior lighting is functional.
• A visible manual for using appliances.

5. Guaranteed Safety and Hygiene

Your property should inspire confidence from the moment guests walk in:

• Locks and keys are in perfect condition.
• The first-aid kit is complete and updated.
• Smoke and carbon monoxide detectors are active.
• Evacuation routes are clearly marked.
• Pest control is done monthly or bimonthly.

6. Outdoor Space Maintenance

First impressions matter here, too:

• Lawns or patios are clean and trimmed.
• The pool is crystal clear and properly treated.
• The BBQ area is in optimal condition.
• Outdoor furniture is free of damage and stains.
• Perimeter lighting is functional.

7. Monthly General Maintenance

Avoid unpleasant surprises with regular checks:

• Check for leaks in faucets and toilets.
• Check for dampness or mold.
• Lubricate locks and hinges.
• Perform preventive maintenance on appliances.
• Keep an updated inventory of utensils and furniture.

A well-maintained vacation property:

• Generates better reviews on Airbnb, Vrbo, and Booking.
• Increases the occupancy rate.
• Elevates the property’s value in the long run.

Don’t leave your investment to chance. Use this checklist before each stay and perform a monthly check to keep your property at its best.

At Home Vacation Group, we help you manage your Orlando vacation property so you only have to worry about receiving the income.

Want a free quote? Contact us today!